Secure your crypto assets with the world's most trusted hardware wallet. Follow our step-by-step guide to set up your device safely.
Complete these steps to secure your crypto
Follow these detailed steps to securely set up your Ledger hardware wallet and protect your cryptocurrency investments.
Estimated time: 5 minutes
Carefully unpack your Ledger hardware wallet and verify all components are included.
When you receive your Ledger device, the first step is to carefully unbox it and verify its authenticity. Your package should contain the Ledger device itself, a USB cable for connection, recovery sheets for writing down your seed phrase, and a quick start guide.
Before proceeding, inspect the device for any signs of tampering. The packaging should be sealed and intact. If anything appears suspicious or damaged, contact Ledger support immediately. Authentic Ledger devices come with specific security features and packaging that counterfeit products cannot replicate.
Check that your device's screen displays the Ledger logo when powered on. This initial boot sequence is crucial for verifying that you have received a genuine, uncompromised device. Never use a device that comes with a pre-configured PIN or recovery phrase, as this indicates potential tampering.
The unboxing process is your first line of defense against potential security threats. Take your time to examine everything carefully, as the security of your cryptocurrency assets depends on starting with a legitimate, untampered device.
Industry-leading security features designed to protect your cryptocurrency investments from every possible threat vector.
Military-grade security with certified Common Criteria EAL5+ secure element that protects your private keys from physical and software attacks.
Your private keys never touch the internet, providing complete isolation from online threats and malware attacks.
Multi-layer authentication with customizable PIN codes and automatic device reset after failed attempts.
Industry-standard BIP39 recovery phrase ensures you can always restore access to your funds on any compatible device.
Secure storage for over 5,500 cryptocurrencies and tokens with dedicated apps for each blockchain network.
Get started in minutes with our intuitive setup wizard and comprehensive security verification system.
Ledger hardware wallets have secured over $15 billion in cryptocurrency assets for more than 4 million users globally. Our devices undergo rigorous security audits and are certified by independent security firms to ensure the highest level of protection for your digital assets.
Get answers to the most common questions about Ledger hardware wallets and cryptocurrency security.
A Ledger hardware wallet is a physical device that securely stores your cryptocurrency private keys offline. Unlike software wallets that store keys on internet-connected devices, Ledger uses a secure element chip (the same technology used in credit cards and passports) to isolate your private keys from potential online threats. When you want to make a transaction, the device signs it internally and only sends the signed transaction to the network, ensuring your private keys never leave the secure environment of the device.
Your Ledger device generates a 24-word recovery phrase (also called a seed phrase) during initial setup. This phrase is the master key to your wallet and can restore access to all your cryptocurrency accounts on any compatible device. If you lose your Ledger, simply purchase a new one, select 'Restore from recovery phrase' during setup, and enter your 24 words in the correct order. Your funds will be fully restored. This is why it's crucial to write down your recovery phrase on paper and store it securely in multiple locations.
Ledger devices support over 5,500 cryptocurrencies and tokens, including all major ones like Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Ripple (XRP), Bitcoin Cash (BCH), and thousands of ERC-20 tokens. Support is continuously expanding as new cryptocurrencies gain popularity. Each cryptocurrency requires a specific app to be installed on your device through Ledger Live. While your device has limited storage space, you can install and uninstall apps as needed without affecting your cryptocurrency holdings, since your funds are stored on the blockchain, not on the device itself.
We strongly recommend purchasing Ledger devices only from the official Ledger website (ledger.com) or authorized retailers listed on their website. Devices from unauthorized sellers may be tampered with, pre-configured with malicious firmware, or counterfeit. Authentic Ledger devices come with specific security features and packaging. Never use a device that arrives with a pre-written recovery phrase or PIN code, as this indicates tampering. When you receive your device, verify the packaging is sealed and intact, and ensure the device displays the genuine Ledger boot sequence.
If you forget your PIN code, don't panic – your cryptocurrency is still safe. After three incorrect PIN attempts, your Ledger device will automatically reset for security purposes. You can then restore your device using your 24-word recovery phrase. This process will restore all your accounts and cryptocurrency holdings. To avoid this situation, choose a PIN that's memorable but secure, and consider writing it down separately from your recovery phrase. Some users create a hint system that helps them remember their PIN without writing the actual numbers down.
You should update your Ledger device firmware and cryptocurrency apps regularly to ensure optimal security and access to new features. Ledger Live will notify you when updates are available. Firmware updates typically include security improvements, bug fixes, and support for new cryptocurrencies. App updates may add new features, improve performance, or enhance security. We recommend checking for updates at least once a month and always updating before making significant transactions. The update process is secure and guided through Ledger Live, ensuring your funds remain safe throughout the process.
Our support team is here to help you with any questions about setting up or using your Ledger device.